1. Controller
The data controller is [TO BE DEFINED: legal name], contact at [TO BE DEFINED: privacy email]. We process personal data in accordance with Law 1581 of 2012 and related regulations.
2. What data we process
- Orders: name, email, phone and delivery address you provide when buying.
- Conversations: messages you send through our support channels, with your consent.
- Site operation: minimal technical logs necessary for security and operation.
3. How we use it
- Manage orders, payments, shipments and support.
- Send news and promotions only if you granted consent for them (you can revoke it at any time).
- Comply with legal and accounting obligations.
4. Your rights
You can access, update, rectify and delete your data, and revoke authorization, by writing to [TO BE DEFINED: privacy email]. We will respond within the legal deadlines.
5. Retention and security
We keep data for the time necessary for the purposes and legal obligations. We apply access controls and encryption in transit; secrets and access are managed only server-side.
6. Third parties
We use infrastructure and messaging providers to operate the store. We do not sell personal data. When a provider processes data on our behalf, it will do so under our instructions and with applicable safeguards.
7. Cookies
Today we only use cookies necessary for the cart, session and security. We do not use advertising tracking on this site.